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Q & A

When should I order my invitations?
For our ready made invitations, which are completely customizable, we suggest ordering 4-6 months before your wedding. Of course, rush orders are available. Please contact us to see if we can accommodate your schedule.

When should I mail my invitations?
Traditionally, 6-8 weeks ahead of your wedding. For destination weddings, 10-12 weeks. Save the dates can be mailed anywhere from 6-11 months before the wedding.

I have a really specific idea for our invitations. Can you create something custom?
We specialize in custom invitations for our clients, and welcome this collaboration. Please see more about the process and view other custom invitations in our collection.

How do I order samples?
We would love to send you samples of paper, color swatches, ribbon, and any materials involved in your proofs free of charge. For sample invitations please contact us.

How do I place an order?
We ask that you email or call us to initiate your order. Our personal customer service gives you the opportunity to customize your invite, change the font, color, or to inquire about customized add ons, like edge painting and envelope liners that would further personalize your wedding invitation package.

What is the ordering process, though? What can I expect?
Once we answer all of your questions, send you custom ink swatches, or quote out the exact 118 invitation suites you might request, we send you a detailed proposal and timeline of target dates throughout the process. You return the signed proposal with a 50% deposit. This is our green light, and we start designing your invitation suite. Proofs are sent via email to you by the date detailed in your timeline. Finished invitations are packaged carefully and shipped to you, or guests as indicated in your timeline. The final payment is due upon ship date, and will be charged to your credit card.

How do I pay? Do you accept checks or paypal?
We accept all major credit cards, paypal and personal checks. We take credit cards over the phone, via the signed proposal (there is a spot to fill in your information) or in person.

Do you ship internationally?
Yes, we have worked with clients all over the globe. We take great care to package your invitations very carefully, and insure for the greatest value to ensure they arrive safely to any destination. Please inquire about international shipping fees when you order your invitations.

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